Not resolved

I have been using Vistaprint for many years to print cards, calendars and more... but recently I had cause to complain about and issue where they were charging more than they said.

I could not raise a complaint with them; they ignored emails; and their European staff who have rather poor English skills on the phone were just hopeless.

I tried to "escalate" my complaint but I suspect that the "customer services" staff get marked down for referring a complaint up the line - so they just will not do it despite saying that they will."

I will think VERY HARD before using them ever again

Product or Service Mentioned: Vistaprint Printing Service.

Monetary Loss: $30.

Company wrote 0 private or public responses to the review from Nov 28, 2012.
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