I ordered some banners etc.to be displayed on an yearly religious commemoration ceremoney where hundreds of people were invited in a local hall. Vistaprint cancelled my order without informing me and a day before the program when I asked the company about the delivery, they told me that it is cancelled because of MY email sent to them.
I asked them to read it again, then they apologized. My program is ruined and the only thing they have is an apology and a hang up. This was second incident.
Vistaprint has no backup or disaster plan. An online risk only CUSTOMER has to take.
Product or Service Mentioned: Vistaprint Customer Care.