Anonymous
map-marker Albuquerque, New Mexico

Still haven't received my business cards

I called to speak with someone today regarding my not receiving my cards and the address was provided and the delivery person states that he made an attempt to deliver but honestly he didn't. if he had any person in the building would have told him where the cards were being delivered. He or she was simply lazy. Then called to speak to a represented and she proceeded to be little me by the need to make a point about the suite number not being added to the order. Again, the delivery person only needed to walk in the building and would have realized he was at the right location.
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User's recommendation: This was my first time using the organization for products.

Shelia w Csw

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Verified Reviewer

Quick to take your monies don't care if you get the product!!! I immediately check the address after completing purchase. seen it didn't take apartment number i quickly made them aware not a hour

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later but immediately after completing purchase. Vista Print did not take the time to make correction. Whoever the warehouse clerk is sorry lazy. If I can avoid using your service, I will... sad bad customer care/service
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Pros:
  • Services offered
Cons:
  • People who work there

Preferred solution: I want to make you aware of the lazy culture and the lack of concern for the customer and their needs

Sunnee B Kxz

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Verified Reviewer
| map-marker Mansfield, Ohio

Yes the rep i had was kinda snitty and rude and cut me off when talking which i do not appreciate and i do not like tht i order from yiu allt and i know what i was told and i was trying to explain an

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Updated by user Feb 04, 2023

noone has ever reached out to try to solve the issue, or apologize! I've done a lot of business with these people for a long time and I will not tolerate that kind of treatment. They just now went to send me an email after all this time and say is the pissed customer?...

Original review Jan 04, 2023
i am nit sure what all of that was typed in there but I didn't really appreciate the representative trying to talk over top of me I'm not shutting her mouth and listening. She was very rude and I was trying to explain to her and tell her and then she tried to tell me that I was getting upset and act like I didn't know what I was talking about when I absolutely did this is not my first time ordering from you guys, and she was trying to tell me how to get to it when I was trying to explain to her I didn't want to be cut off, so I prefer not to deal with her ever again actually and then with taxes and everything it put me right back into where I was previously they said next time I ordered with taxes and everything that it should not be more than $20.

I was trying to explain to her that it wasn't just going to be with just a discount code was going to be with taxes and everything and she didn't want to hear that so I did not place the order thanks. Maybe you should teach her some manners
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Pros:
  • And designs opinions if asked
  • Suggestions when needed for text on business cards
  • Services offered online help

Preferred solution: Apology

User's recommendation: learn to listen stop talking over people

walter w Hbq

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Verified Reviewer
| map-marker Melbourne, Florida

They did nothing to fix the problem in over two months

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They keep giving me the runaround. And say they are working on it. Their ad is Absolutely Guaranteed every time, any reason or we"ll make it right and that's a lot of bull. I have been with this site since 2011 and have never seen anything like it. God the time I spent on the phone and chatting and the same thing over and over again. I begged them to get it fixed. WOW What a nightmare I wouldn't wish this on my worst emenany Walter Whitfield owner of a nightmare
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Darlean Lci

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Verified Reviewer
| map-marker Canton, Ohio

My order seems wrong

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Getting my order wrong. I ordered checks with a back-up copy and got just plain checks. Not what I wanted
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User's recommendation: Check all things out

George S Vgk

To order business cards

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No complaints, I dont have any info from anyone to complain about. Just want to place an order for cards to market my invention.
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Preferred solution: Assistance with ordering cards

User's recommendation: Do it !!

Moniecea B

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Verified Reviewer

Item not found

Have not got item. I order business cards they have been marked as delivered but are not here I been trying to reach customer support
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Loss:
$48

Preferred solution: The cards I ordered

Anonymous
map-marker Pompano Beach, Florida

Didn't order anything

Im getting emails from wix.com on building a website.I didnt order anything. Please reverse any charges immediately. They are not authorized.
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walter w Hbq

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Verified Reviewer
| map-marker Melbourne, Florida

Waiting on a call from them

They said I would hear from someone at 2 pm on Friday but that didn't happen I did talk with a person and they don't have the answers about why my website will not load up pictures and I have unlimited storage. I think I may know what's wrong and I have told them over and over. Vistaprint took my site over from Web and in the framework is a limit set and they can't fix it. I have asked for a new website like the one I have now with everything brought over to it. On their website, it said Absolutely Guaranteed every time any reason or we'll make right
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User's recommendation: not at this time, but it was a great website and I loved it, had it since 2011

Jennifer B Zho

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Verified Reviewer

Need help with a design

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The customer service representative who answered the phone helped me create an individualized design.
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User's recommendation: I highly recommend Vistaprint

Rodolfo Qrt
map-marker Queens, New York

My Webb Site

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I have been working with your company since 2016 to 2017. What's the problem My computer is new, my cell phone is new and my old device is still working...Why I'm having a hard time placing an order for 3 kids m having ha
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User's recommendation: What's the problem

Rochelle V Sxn

Needed help placing an order

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No One Speaks English Anymore!!! Couldn't understand a word out of either one of their mouths!!! Must be in India or someplace far away. Absolutely no help what so ever!!
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User's recommendation: Don't call customer support!!! Must be in India

Anonymous
map-marker Hobbs, New Mexico

Find out if you are where I get my cards

I didn't get a bit of help, nor did he even attempt to help~ Customer Service is NOT what it use to be nor what it should be today!! How I would love to be able to teach these young ones true CUSTOMER SERVICE!
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User's recommendation: Demand respect!

Ray D Ofm

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Verified Reviewer

PLEASE, is essential that I get my order before October 14!

I placed an order today Monday. I leave on my trip to Washington DC on October 14.

How can we process my order faster than usual? I am going on the Indy Honor Flight. It is part of the honor flight network.org. It is where senior veterans are taken to Washington DC for a day to show us the important war memorials, Lincoln Memorial, another key monuments.

I paid for express shipping. I will also be glad to pay for Xpress processing! My order of business cards will be so important for the hundreds of people I will meet that weekend. The purpose of the honor flight Netwerk is to show veterans [and specifically me] how much they are appreciated for their service.

I will appreciate your service so much for your special attention and processing. My business card highlights the phrase Every day is a Bonus! This was coined by German POW Joe Demler. Life magazine called him the Human Skeleton.

Google Joe Demler and see n

him on a cot just after he got liberated. Joe said that the reason he made it through the concentration camp was his philosophy life. He said that every day he was still alive he figured that every day is a bonus. I continue his legacy whenever someone asks me how are you doing?

Instead of just saying Im OK, I tell them, Every day is a Bonus. 99% of the time it puts a nice smile on their face.

Who does not like another reason to smile

I also call this A Smile Vaccine.

This is sooo important to me! Thank you for listening and for your help!

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Preferred solution: Deliver product or service ordered

User's recommendation: Ask clearly and succinctly for what you need. I had great customer service help but we got cut off.

Rich M Baa

Order correction

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My business address was spelled wrong and my ink pen was not printed dark enough. The young lady was awesome
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Preferred solution: Deliver product or service ordered